Connhex is tailored for device manufacturers: each one of them has different requirements, and we haven't been able to come up with a suitable pricing strategy. We'd rather invest some time in listening to your requirements and drafting a dedicated quote than pointing you towards a plan that includes features you'll never need.
We know this is not ideal, but couldn't come up with anything better. Just give Connhex a chance and reach out: you'll get a ballpark figure immediately and we'll work together to come up with a tailored proposal!
I want to move Connhex to a different server. Do I need to pay another license?
No, you don't. Just contact us before migrating the system and we'll generate a new license, while deactivating the previous one. If you want to clone Connhex on a different server, keeping two active installations, you need to pay an extra license instead. This may be the case if you want to provide two of your customers with two identical but separate platforms based on Connhex.
Will Connhex Edge keep working without an active Connhex Cloud subscription?
Of course, it will still work: but without an active Connhex Cloud subscription, neither support nor future updates for Connhex Edge will be available.
As for all of Connhex's components, a dedicated support contract is available for Connhex Edge too.
What happens when I reach the maximum number of users or devices included in my plan?
We'll get in touch to find the best solution for your needs. In the meantime, your Connhex instance will keep operating as usual.